We booked a historian guide for our first visit to Schonbrunn palace with Insight Cities. Meeting spot was excellent. We were lucky to have Ilse as our guide who has lived in Vienna all her life. She took care of our tickets, got our backpack and umbrella checked in and we were off to the gardens. She kept us on schedule without feeling rushed at anytime. Her passion and knowledge of Vienna made the Habsburg Dynasty come to life in this informative three hour tour. Ilse made the tour of the Palace 100% enjoyable!